FAQ

​How Do I Place An Order?​

Using the contact us link or calling us is the best place to start. You can send us your file and a job description, include the quantity, locations we will be shipping to and in hands date and we will provide a price and you can sit back and relax while we take care of the rest.



Payment and Shipping

We accept all major types of credit cards and we accept paypal as well as Google checkout.  We ship using 3 major carriers, UPS, Fedex and the USPS. We will ship on our account or yours. Multiple shipments require a drop shipping fee and special services like tagging, brochure insertion are available for an additional cost.

Secure Ordering & Payment Options

We use Authorize.net as our processor and all data is secure and protected by them. In addition with Google checkout and Paypal you know your identity and information is safe and secure.

Returns & Refunds

Returns are really not an option in this business, once a garment is embroidered, printed or changed from a blank it is impossible to return to the manufacturer for a refund as that garment is ruined in their eyes. If the quality of the print is a problem we will inspect the garment and if we made a mistake we will replace the goods. We do an extensive proofing process and treat this like any print job by sending you proofs to review and approve. Once a proof is approved and the garment is made if there were spelling or other errors we are not responsible as we took every step possible to make sure you got what you ordered.


Thank you for shopping with us!